Settlement Services
Housing, school, forms, food, clothing, and trusted newcomer referrals through one clear intake route.
What this page helps with
Use this page when you need the centre to review a real request and guide the next step.
Settlement Services is the centre's main newcomer and practical-support intake pathway. Instead of forcing visitors to guess between many separate pages, this hub helps them choose the exact type of support they need while keeping the overall process organized and approachable.
Choose a request type
Select the closest option inside the form so the team receives the right intake details.
Support with rentals, housing search direction, and trusted referrals.
Basic employment guidance, interview preparation, and resume help.
Support understanding school enrollment and local family setup needs.
Request help for urgent household essentials and hardship support.
Receive direction on common settlement paperwork and next steps.
What happens after you submit
- Initial contact within 1-3 business days.
- Settlement requests may include sensitive personal circumstances and are shared only with the appropriate staff or volunteers.
- Mention your preferred language, family size, urgency, and the exact type of support you are seeking.
Before you submit
Open to newcomers, recently arrived families, and community members seeking practical referral-based support.
Go to request formDocuments to keep ready
- Basic household details
- Optional supporting documents related to the request
How the request flow works
One request, one review path, and clearer follow-up from the centre team.
- Select the support area that best matches the current household need.
- Submit the intake request with your background, urgency, and any relevant notes.
- Receive follow-up, referral direction, or appointment guidance from the appropriate team.
Pricing or donation guidance
Settlement intake and referral support is generally offered without a fixed fee.
Contact and follow-up
Email support@aiacentre.org
Initial contact within 1-3 business days.